Privacy Policy

1. Introduction

This Privacy Policy explains how mpo7 ("we," "us," or "our") collects, uses, discloses, and protects personal information from users ("you" or "Player") of our online betting platform located at https://mpo7.cam. By creating an account or using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

mpo7 is committed to protecting the privacy and security of your personal information. We adhere to internationally recognized data protection principles including those set forth in the General Data Protection Regulation (GDPR), and we handle all personal data in accordance with applicable Indonesian and international privacy laws.

2. Information We Collect

2.1 Personal Information You Provide

When you register an account on mpo7, we collect the following personal information directly from you:

• Identity Information: Full legal name, date of birth, gender, and nationality.
• Contact Information: Email address, mobile phone number, and residential address.
• Account Credentials: Username, password (stored in encrypted form), and security questions.
• Financial Information: Bank account details (account holder name, bank name such as BCA, BRI, BNI, Mandiri, CIMB Niaga, or OCBC NISP, account number), e-wallet information (OVO, DANA, GoPay, ShopeePay, or LinkAja account details), and transaction history.
• Verification Documents: Government-issued photo ID (Indonesian ID card / KTP, passport, or driver's license), proof of address, bank statements, and selfie photos submitted for KYC (Know Your Customer) compliance.
• Communication Records: Messages, emails, live chat transcripts, and support tickets exchanged between you and mpo7 customer support.

2.2 Information Collected Automatically

When you access or use the mpo7 platform, we automatically collect certain technical and usage information:

• Device Information: Device type (desktop, mobile, tablet), operating system (Windows, macOS, Android, iOS), browser type and version, screen resolution, and device identifiers.
• Connection Information: IP address, geolocation data (country, region, city), Internet Service Provider (ISP), and timestamp of access.
• Usage Data: Pages visited, features used, games played, bet history, deposit and withdrawal activity, session duration, click patterns, and navigation paths.
• Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance user experience, remember preferences, and analyze platform performance. For more details, see Section 8 (Cookies Policy).

2.3 Information from Third Parties

In certain circumstances, we may receive information about you from third-party sources including:

• Payment Providers: Transaction confirmation and payment verification data from Indonesian banks (BCA, BRI, BNI, Mandiri) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja).
• Identity Verification Services: Electronic identity verification results from third-party KYC/AML service providers.
• Game Providers: Betting activity, game session data, and RNG (Random Number Generator) audit logs from licensed game suppliers such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, and Spribe.

3. How We Use Your Information

mpo7 uses your personal information for the following purposes:

• Account Management: To create, maintain, and manage your mpo7 account, process registrations, and verify your identity.
• Service Delivery: To provide access to sports betting markets (including football betting, bandar bola, mix parlay, and Asian Handicap voor bola markets), live casino games, slot games, togel (Indonesia's traditional numbers lottery), and sabung ayam (traditional cockfighting betting).
• Payment Processing: To process deposits, withdrawals, and bonus payouts, and to verify the legitimacy of financial transactions.
• Security and Fraud Prevention: To detect, prevent, and investigate fraudulent activity, money laundering, bonus abuse, collusion, underage gambling, and other violations of our Terms and Conditions.
• Customer Support: To respond to your inquiries, resolve disputes, and provide 24/7 Indonesian-speaking support via live chat and email.
• Legal Compliance: To comply with Know Your Customer (KYC), Anti-Money Laundering (AML), and Counter-Terrorism Financing (CTF) regulations, as well as applicable Indonesian and international laws.
• Marketing and Promotions: To send promotional offers, bonus notifications, and updates about new games, seasonal campaigns (e.g., Indonesian Independence Day promotions, Idul Fitri bonuses, Ramadhan specials, Timnas Indonesia match bonuses), and platform improvements. You may opt out of marketing communications at any time.
• Analytics and Improvement: To analyze platform usage, identify trends, optimize user experience, and develop new features and services.
• Responsible Gaming: To enforce our 21+ age restriction, monitor for signs of problem gambling, and implement deposit limits, self-exclusion, and cooling-off period features as described in our Responsible Gaming Policy.

4. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), mpo7 processes your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our obligations under the Terms and Conditions you agreed to when registering your account (e.g., account management, payment processing, service delivery).
• Legal Obligation: Processing is required to comply with legal and regulatory obligations including KYC, AML, CTF, age verification, and data retention requirements.
• Legitimate Interest: Processing serves our legitimate business interests in fraud prevention, security, platform optimization, and customer support, provided such interests do not override your fundamental rights and freedoms.
• Consent: Processing is based on your explicit consent for marketing communications, cookies (where required), and certain optional data processing activities. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

5. Data Sharing and Disclosure

mpo7 does not sell, rent, or trade your personal information to third parties for marketing purposes. We share your personal data only in the following limited circumstances:

5.1 Service Providers

We share personal information with trusted third-party service providers who assist us in operating the platform, including:

• Payment Processors: Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) to process deposits and withdrawals.
• Game Providers: Licensed suppliers (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Pocket Games Soft) to deliver casino games, slot games, and live dealer content.
• Identity Verification Services: Third-party KYC/AML providers to verify your identity and comply with regulatory requirements.
• Cloud Hosting and Data Storage: Secure server providers to store and process platform data with end-to-end encryption.
• Customer Support Tools: Live chat platforms and helpdesk software to facilitate real-time support.

All service providers are contractually obligated to protect your data, use it only for specified purposes, and comply with applicable data protection laws.

5.2 Legal and Regulatory Authorities

We may disclose your personal information to law enforcement agencies, regulatory bodies, courts, or government authorities if required by law, legal process, court order, or to comply with KYC, AML, and CTF regulations.

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. You will be notified of any such change and given an opportunity to exercise your rights regarding the transferred data.

5.4 Consent-Based Sharing

We may share your information with third parties if you provide explicit consent for such sharing. You may withdraw consent at any time.

6. Data Security

mpo7 implements industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• Encryption: All data transmitted between your device and our servers is protected by 256-bit SSL (Secure Socket Layer) encryption.
• Secure Storage: Personal data is stored on secure servers with restricted access, firewalls, intrusion detection systems, and regular security audits.
• Password Protection: Account passwords are hashed using strong cryptographic algorithms and never stored in plain text.
• Access Controls: Only authorized personnel with a legitimate business need can access personal data, and all access is logged and monitored.
• Regular Audits: We conduct periodic security assessments and penetration testing to identify and remediate vulnerabilities.

While we take all reasonable precautions, no system is completely secure. You are responsible for maintaining the confidentiality of your login credentials and notifying us immediately if you suspect unauthorized access to your account.

7. Data Retention

mpo7 retains your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Active Accounts: Data is retained for the duration of your account's active status and for a reasonable period after account closure to handle any outstanding issues.
• KYC/AML Records: Identity verification documents and transaction records are retained for at least 5 years after account closure, as required by international AML regulations.
• Financial Records: Deposit, withdrawal, and betting history are retained for 7 years to comply with financial record-keeping requirements.
• Communication Records: Customer support transcripts and emails are retained for 3 years for quality assurance and dispute resolution purposes.
• Marketing Consent: If you opt out of marketing communications, we retain a record of your opt-out preference indefinitely to respect your choice.

After the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents re-identification.

8. Cookies Policy

mpo7 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us remember your preferences, analyze usage patterns, and deliver personalized content.

8.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function properly, including session management, login authentication, and security features. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collect anonymous information about how you use the platform, such as pages visited and errors encountered, to help us improve performance.
• Functional Cookies: Remember your preferences (language, currency display, display settings) to provide a personalized experience.
• Marketing Cookies: Track your activity across websites to deliver targeted advertising and promotional offers. You can opt out of marketing cookies through your browser settings.

8.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, but doing so may affect your ability to use certain platform features. To manage cookies, refer to your browser's help documentation.

9. Your Privacy Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data.
• Right to Erasure (Right to be Forgotten): You may request deletion of your personal data, subject to legal retention obligations.
• Right to Restriction of Processing: You may request that we limit how we use your data in certain circumstances.
• Right to Data Portability: You may request a copy of your data in a structured, machine-readable format.
• Right to Object: You may object to processing of your personal data for marketing purposes or based on legitimate interests.
• Right to Withdraw Consent: If processing is based on consent, you may withdraw consent at any time without affecting prior processing.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with the subject line "Privacy Rights Request." We will respond to your request within 30 days.

10. Children's Privacy

mpo7 is intended exclusively for adults aged 21 years or older. We do not knowingly collect personal information from individuals under 21. If we become aware that a user is underage, we will immediately close the account, forfeit any funds, and delete all associated personal data. If you believe a minor has registered on mpo7, please contact us immediately at [email protected].

11. International Data Transfers

mpo7 operates internationally and may transfer personal data to countries outside Indonesia for processing and storage. When we transfer data to jurisdictions that do not provide an equivalent level of data protection, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs), encryption, and data processing agreements to ensure your information remains protected in accordance with this Privacy Policy and applicable law.

12. Third-Party Links

The mpo7 platform may contain links to third-party websites operated by our game providers, payment processors, or partners. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.

13. Changes to This Privacy Policy

mpo7 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. Any changes will be posted on this page with an updated "Last Updated" date. Material changes that significantly affect your rights will be communicated via email or prominent platform notification. Continued use of mpo7 after such changes constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how mpo7 handles your personal data, please contact us:

• Email: [email protected]
• Subject Line for Privacy Inquiries: "Privacy Policy Question" or "Data Protection Request"
• Live Chat: Available 24/7 via the platform (Indonesian-speaking agents available)
• Response Time: We aim to respond to all privacy-related inquiries within 48 hours during business days.

For formal data protection complaints or concerns, you may also contact the relevant data protection authority in your jurisdiction.